At Got2Move, we consider this one of the most important qualities that you need to look for when choosing a team of movers. As a professional moving company, our team at Got2Move takes customers satisfaction very seriously, and we believe this is why we’ve got one of the highest customer satisfaction ratings around for any professional moving company.
Specifically, we have the highest possible rating with the Better Business Bureau – an A+ rating. This rating was earned and maintained largely through our dedication to serving our customers, as some of the most important criteria used by the BBB in this evaluation relate directly to how satisfied customers are with the business in question.
In addition, we’ve got an outstanding overall rating and impressive customer reviews on Yelp, so we strongly recommend that you only work with similar highly-rated moving teams like ours at Got2Move. Another area that we think is an important hallmark of a quality moving team is a strong set of serious professional credentials.
By this, we mean things like an official business license and professional insurance. While it can be easy to overlook, it’s important to check for these professional credentials because they provide important assurances to customers like you that your moving needs will be taken care of professionally and to a high degree of quality.
Also, teams without a license or insurance may not offer you any method of recourse should anything go wrong with your move or damage occur to your valuables. At Got2Move, we’re proud of our professional license and insurance, which is our way of signalling to customers that we’re not afraid to prove our professionalism.
Finally, you should expect to have straightforward, transparent pricing with a cost estimate up front from the movers you work with. You should expect the movers you work with to stick to their estimate as closely as possible. At Got2Move, we always strive to provide the highest level of transparency possible with our pricing, and never surprise our customers with unexpected hidden charges.